Customer Service

Central City provides many services!

Central City’s Customer Service is located in the upper shopping centre level across from Farm Fresh Produce. Contact us for more information at 604.587.7773.

Complimentary Services:

  • Free Parking – Including a five storey parkade off of University Boulevard. Click Here to view the parking map.
  • Family Services – Character strollers, emergency baby supplies and access to Central City’s Parents’ Room.
  • General Services – Wheelchairs, walkers, coat check, and parcel check.
  • Lost & Found – All items are kept at Customer Service. Any items not claimed within 30 days are donated to charity.
  • Security & First Aid – Contact us for security and first aid services.
  • Safe Walk Program – We can arrange a security guard to walk you to your vehicle

Gift Wrapping Service:

  • Have your birthday, wedding, graduation, or other special occasion gifts wrapped by Central City’s wrapping experts.   A large assortment of wrap and ribbon options are available. Gift wrap revenue will be donated to a local charitable organization.
    • Small/Medium Gift: $2 (includes wrap, ribbon, bow, and box)
    • Large/X-Large Gift: $5 (includes wrap, ribbon, bow, and box)
    • Boxes: $1 (any size)